Translation Management Consulting Services

CONSULTING SERVICES

LocFluent Consulting is a translation management consulting firm dedicated to helping small to mid-sized language service providers to drive growth through adopting cutting-edge technology, so that they can increase efficiency and remain competitive.

Services Include

Business process

Every company must focus on doing their work as efficiently as possible. Are your teams struggling to meet the needs of your clients? We all know that customers expect ever faster, more reliable services at the best possible rates. Could your administrative and back-office processes be slowing you down? Help your teams off load busy work by putting translation management systems in place, so they can spend more time thinking about your customers.

Quality Systems Management

“Quality” has become a vacuous word in the language industry. Don’t let that be the case for your company. Know what makes your approach to translation the driver for quality. Have you defined how your organization achieves the quality results your clients demand? LocFluent can help you build your quality management system and ensure that it’s properly documented and easy to sustain.

Project Management

Project management is the primary way that language service providers can add value to their services. Your project managers are the face of your company in the eyes of your customers. Is this critical roll properly positioned in your company’s structure? Do your PMs have the tools, training, and support they need to be successful? LocFluent can help close the knowledge gaps to give your PMs the confidence and capability they need to take on the most demanding translation projects for your clients.

Vendor Management

For smaller language service companies, vendor management is one of the first slots needing to be filled in the organizational chart to help drive growth. Yes, vendor management can help you grow. Project managers spend far too much time on finding translators when they need them. With proper vendor management support you can free up your PMs to manage more projects better. LocFluent can help you build this position and derive the return on investing in this critical role.

Capacity Planning

Saying “no” to customers is the responsible answer when you know you’re about to hit your company’s limits, but “no” is no way to grow a company. By knowing what you can really handle you can be ready to say yes as much as possible to your clients. How do you even know how much work you can handle? Do you have the information you need to measure how your company performs when producing increasingly more projects? LocFluent can help you measure and plan what your company can really do when peak demand hits.

Technology Optimization

You have likely already invested in some core tools like a Business Management System and a Translation Management System. You and your team may even feel confident using these systems, but are you stuck at “basic proficiency”? Being proficient is great when knowing and using tools, but is your team able to innovate?

LocFluent can help drive that innovation by cutting the learning curve with translation management consulting.

Translation Memory tools and process

Are you getting the most out of your translation memory system? After the time, effort, and expense of implementing a TMS it is critical to gain proficiency quickly so that your production team can return to being productive. The point of adopting new technology is to gain productivity as compared to your old processes. The rush to proficiency often means that there is little time to innovate in your new system. LocFluent can help you unlock special features and productivity hacks available in your new TMS.

Localization technology & processes

What do you do if a key account offers you an opportunity, but it requires a more technical approach to localization? Don’t say “no”!!! LocFluent can help you adapt or implement the translation process and technology you may need to meet your clients’ needs.

Machine Translation technology and human factors

The adoption of machine translation as a tool to support production is surprisingly still lagging within the translation industry. This is mainly due to “human factors”–the resistance of adopting a new approach due to linguists’ reticence. Addressing and managing the human factors involved in effectively adopting the use of machine translation technology will be a major part of your company’s success. LocFluent has extensive experience rolling out machine translation processes within language service companies.

Business Management Systems

Implementing a new business management system can be daunting. How do you keep operating while switching systems. This is a fine balance and requires much time and attention. Relying on the maker of your new BMS will get you to launch, but they cannot afford to take a deep dive into your operations. LocFluent can help you after implementation reaching optimal efficiency sooner. We find that the additional cost to engage us post-implementation (or even during) can reduce the time to optimal efficiency by 50% or more.

Systems integration Management

Getting your company’s systems such as business management systems and translation management systems to work together can make your teams much more effective. Or, maybe you have a client who would like your company to integrate with their content management system. LocFluent can help you manage the technical translation process and work with you to craft a solution that will help you reach your production goals.

General IT management

Smaller LSCs often must boot strap their IT and cannot readily afford full-time IT professionals in-house. However, as you grow, you must make sure you don’t suddenly outgrow your infrastructure. LocFluent can help you bridge that gap by assessing your current and future IT needs and advise you with a plan to grow your IT so that your operations keep humming along.

ROI and Metrics

The old business proverb “You can’t improve what you don’t measure” has gained added meaning in the age of big data. We now have access to more information about our businesses than ever before. But what metrics are important to you and your customers? LocFluent can help you develop a metrics dashboard to manage your company more effectively.

SCHEDULE NO-COST CONSULTATION

LocFluent works collaboratively.

Following an initial no-cost consultation, LocFluent will present a proposal that addresses your needs and with your company’s budget in mind.

Fees are project-based and are driven by deliverables. Our goal is to enable your company to tackle initiatives that would otherwise languish on the sidelines due to lack of time or budget.